How to Request Invoices?

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Requesting an invoice from LegitGrails is a straightforward process tailored to your chosen payment method:

  1. PayPal Payment: If you made your purchase through PayPal, you can locate the receipt directly within your PayPal account on the website.

  2. Other Payment Options (Visa, MasterCard, American Express, etc.): In these cases, the invoice is automatically generated and sent to the email address provided during checkout.

    Please note, for card payments in certain countries, there's an option during checkout to be billed as a business company. This allows you to input all VAT details before the invoice issuance.

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For Registered Users

If you're a registered user with any payment method apart from PayPal, accessing your order's invoice is simple:

Navigate to Settings > Receipts & Invoices within your account.

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Be aware that links to invoices provided by the payment processor may have expiration dates and could become inaccessible after a certain period.

Unable to Find the Invoice or Need Further Assistance?

Should you encounter difficulties locating the invoice or if a PayPal receipt isn't sufficient, please don't hesitate to reach out to our customer support team:

  • Utilize the chat feature available on this page in the right bottom corner.

  • Contact us via email at support@legitgrails.com.

In rare instances, where manual invoice creation is necessary, please provide the following information, and allow up to 5 business days for processing:

  1. Business name

  2. Company address

  3. Order number

  4. VAT number (if applicable)

At LegitGrails, we're committed to ensuring your satisfaction and will assist you promptly with any invoice-related inquiries.